The Thoughts of We

Are you looking for tips to make your workplace more human? Here are some simple and effective ideas. Engage in real conversations and look each other in the eye. Try to understand the nuances of your colleagues’ ideas. Show respect and compassion to them. Even when you disagree with them, try to engage in conversation. Do you have the patience to listen to their points of view? You’ll be surprised at what you learn. And you’ll be surprised at how much you can learn about their world.

Make genuine connections with your customers. Brands can make connections with more customers by personalizing their customer service. Many consumers value this personal touch. Even though artificial intelligence is a great thing for streamlining business operations, humans are still more appealing to consumers. By answering your phone calls with a real human, you build a relationship with them. And, when you aren’t able to answer their questions, you can always send them an email or call someone in person.