How to Be More Human
In the world of technology, we often fail to see the human side of our products or services. Industrialization taught us about mass production, and we have lost touch with the human beings who created them. In most places, the local bank teller has been replaced by an ATM. Call centers are a waste of money. Yet companies that put a human face on their services can be leaders in their industry. Here are some ways to be more human.