How to Be More Human on the Web
The industrial revolution taught us that we need to be more efficient and human. We now have ATMs everywhere, and a faceless call center that makes you feel less human. However, this does not mean that we should stop interacting with other people. There are plenty of ways to be more human on the web, and many of them are as simple as acknowledging mistakes and apologizing. Here are some tips for creating a more human experience on the social web.
First, use open data. If you want to make your interactions with other people more human, try to use open data. For example, if you’re a social media manager, don’t make yourself look like a robot. Don’t use your social media accounts to sell your products. Instead, act like a real person and treat people the way you’d like them to treat you. This will go a long way in building trust.
Second, be as honest as you can. If you’re a customer, you’re not perfect. This means you should show the same human behavior in your social interactions. If you’re a company that understands this, you’ll be more likely to be successful with your customers. By doing so, you can make your audience feel more comfortable in your presence. Ultimately, you can use open data to improve your business.